Shipping policy

Last Updated: June 8, 2026
    At Craftedbyink we are committed to providing a reliable and transparent shipping experience for our customers throughout the United States. This Shipping Policy outlines our processing times, shipping methods, estimated delivery timelines, and important shipping information.

Order Processing: All orders are processed during regular business days, Monday through Friday, excluding public holidays.

  • Order Cut-Off Time: 5:00 PM Eastern Standard Time (EST)
  • Processing Time: 3–5 business days

Orders placed after the daily cut-off time, on weekends, or during holidays will begin processing on the next business day. Before shipment, each order is prepared, inspected, and securely packaged to help ensure safe delivery.

Shipping Methods & Delivery: We currently offer standard shipping within the United States.

  • Standard Shipping Time: approximately 6–9 business days
  • Estimated Total Delivery Time: 9–14 business days including processing
  • Shipping Carrier Partners: USPS, UPS, and FedEx

Delivery times are estimates only and may vary depending on destination, weather conditions, carrier delays, or seasonal demand.

Shipping Costs:

  • Shipping Fee: 
    • Domestic Shipping (United States): $6.95
    • International Shipping: $8.95
  • Customers are responsible for any additional costs related to customs, duties, or taxes for international shipments, if applicable.

Tracking Information: Tracking information is provided for shipped orders when available from the carrier. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and carrier details so you can monitor the delivery progress.

Damaged or Lost Packages: If your order arrives damaged or if you experience delivery issues, please contact our support team as soon as possible.

  • Damaged Items: If a package arrives damaged, please contact us within 48 hours of delivery and include your order number, clear photos of the damaged item, and photos of the packaging materials. We will review the issue and work toward an appropriate resolution.
  • Lost or Delayed Shipments: If your tracking information has stopped updating or your package appears significantly delayed, please contact us so we can assist in reviewing the shipment status with the carrier.

Address Accuracy & Order Changes: Customers are responsible for providing accurate shipping information at checkout. If you need to update your shipping address or modify your order details, please contact us immediately after placing the order. Once an order has entered processing or shipment stages, modifications may no longer be possible.

Contact Our Support Team: If you have any questions or unique delivery requirements, our team is here to assist:

  • Name: Craftedbyink
  • Email: Support@Craftedbyink.shop
  • Address: 12245 11th Ave NW, Seattle, WA 98177-4313, United States